Barnes Cars London Ltd Privacy Policy - Mincabs and Airport Transfers

See how Barnes Cars London handles your data safely and securely. Our Privacy Policy explains what information we collect and how we use it when you book with us.

Barnes Cars Ltd – Privacy Policy

At Barnes London Cars, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our private taxi hire and private chauffeur hire services. By using our website, booking system, or transport services, you agree to the practices outlined in this policy.

We are fully committed to protecting your personal data and complying with all applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You can update or manage your information anytime by emailing us at booking@barnescarsltd.com or calling 020 8876 6666.

Who We Are

Barnes London Cars is a professional transport service provider offering reliable private taxi hire and private chauffeur hire services across London and surrounding areas.

Business Name: Barnes London Cars
Services: Private Taxi Hire, Private Chauffeur Hire
Operating Area: London and nearby regions

For any privacy-related questions, you may contact us using the details provided on our website.

Information We Collect

When you use our private taxi hire or private chauffeur hire services, we may collect the following types of personal data:

Personal Information
  • Full name

  • Phone number

  • Email address

  • Pickup and drop-off locations

  • Booking details and travel preferences

Payment Information
  • Payment method details (processed securely via third-party providers)
  • Transaction references

 Note: We do not store full card details on our servers.

Technical Information
  • IP address

  • Browser type and version

  • Device information

  • Website usage data (cookies and analytics)

How We Use Your Information?

We use your personal data strictly for legitimate business purposes, including:

  • Managing bookings for private taxi hire and private chauffeur hire
  • Communicating booking confirmations and updates
  • Processing payments securely
  • Improving our services and customer experience
  • Responding to enquiries and customer support requests
  • Complying with legal and regulatory requirements

We never sell, rent, or trade your personal data to third parties for marketing purposes

Google Analytics & Cookies

We use Google Analytics to gather anonymous data about visitor activity on our website (www.barnescarsltd.com). This helps us improve our website and user experience.

Our website also uses cookies to store user preferences and support site functionality. You may disable cookies in your browser settings, though this may affect your browsing experience.

Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. All booking details are securely transmitted using encryption, and stored safely in compliance with data protection regulations.

CCTV

In some cases, CCTV cameras may record images at our office or vehicles for the purposes of:

  • Safety of staff and passengers
  • Crime prevention and evidence collection
  • Fraud detection and investigation

Recordings are kept for a maximum of 90 days before deletion, unless required for investigations.

Your Rights

You have the legal right to:

  • Access a copy of your personal data
  • Request correction of inaccuracies
  • Request deletion of your data (where applicable)
  • Object to the processing of your information
  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at booking@barnescarsltd.com or call 020 8876 6666. Proof of identity may be required for certain requests.

Disclosure of Information

We may share your data with:

  • Service providers (e.g. payment processors, IT providers)
  • Regulatory bodies, where required by law
  • Fraud prevention partners

We do not sell or transfer your personal data outside the UK.

Updates to This Policy

Barnes Cars Ltd may update this Privacy Policy from time to time. The latest version will always be published on our website. Please check the review date above to confirm you are reading the most recent version.